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FAQs

Do I have to pay anything for a return?
To return any item purchased at La Veste simply contact a courier service or local post office and send the product back to us at the above address. Return shipping costs are the responsibility of the customer. In cases where a product is deemed defective Mau Loa shall assume the entire cost of return shipping and/or exchange.

How will I receive my refund?
Once a return is approved the value of the purchase will be refunded by the same method you made the original payment.

When will I receive my refund?
Once we have confirmed that the returned article(s) are in perfect condition with all original packaging and labels, you will receive email confirmation notifying you of the amount that will be credited to your account.

What happens if the refunded amount is incorrect?
Should this happen, please contact us at [email protected] We will do our best to resolve the issue as soon as possible.

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